About Seguros Ripley

Seguros Ripley is part of Banco Ripley, which in turn belongs to Ripley Corp, a Chilean company founded in 1956 that began operations as a department store retailer. Today, Ripley Corp operates in Chile and Peru and also participates in the ownership of shopping malls in both countries.

PROJECT OVERVIEW

For Seguros Ripley, Tecnova developed an online insurance sales platform that enables the digital sale of automotive insurance to its customer base.

Thanks to this project and the automation of the sales process, customers can enter their vehicle information online, while also selecting key attributes such as deductible amounts and coverage types.

Once the required information is submitted, the platform displays all available insurance offers from multiple insurance companies, allowing customers to compare options and choose the most suitable policy.

Finally, after selecting one of the available offers, customers can complete the purchase process and proceed with payment or subscription using the enabled digital payment methods.

Key Functional and Technical Capabilities

The online insurance sales platform integrates, at a minimum, the following technical and functional components:

• Quotation functionality, leveraging multiple insurance providers available through service-based integrations.
• Policy contracting with the selected insurance company.
• Coordination of vehicle inspection services.
• Payment processing through WebPay to complete purchases.
• Policy generation.
• Use of advanced electronic signature for document generation and formalization.

Business Impact

As a result of this project, a significant portion of the tasks related to insurance quotation and purchase were successfully automated. This led to an improved user experience, while enabling Seguros Ripley to maintain a 24/7 product offering through its digital channel.