Digital Government

From implementation to cloud-native. How we ensure the critical continuity of social security through Oracle Cloud, 24/7 operations, and predictive innovation.

CLOUD CONSOLIDATION:

Strategic Migration to OCI

The challenge began after implementation: scaling to serve. To support transactional growth, we migrated critical workloads from the previous hyperconverged infrastructure (Nutanix) to native Oracle Cloud Infrastructure (OCI) services.

• Full migration of 9 critical systems from Superintendencia en Línea (SEL).
• Resource optimization through native OCI Compute instances.
• Elimination of physical hardware constraints to enable full elasticity.
• Standardization of security and performance across both PAE and SEL.

HYBRID ARCHITECTURE & MANAGEMENT

Nutanix Infraestructure on OCI

Hybrid workload management leveraging Nutanix enterprise-grade control on Oracle Cloud bare metal performance.

OCI Billing & Cost Management

Rigorous financial governance (FinOps) to monitor cloud credit consumption in real time and optimize public-sector spending.

OCI Observability

Full-stack visibility enabling proactive resource management and early-warning alerts.

24/7 Operational Excellence

Technology never sleeps. Our Managed Services model ensures that Chile’s social security systems are always available.

Inmediate Response SLA

Contractual commitment to address critical incidents within a maximum of 3 hours. A specialized team acts as a protective shield against any disruption.

Security & Hardening

Continuous execution of hardening plans, security patch management, and perimeter protection using OCI WAF to safeguard sensitive citizen data.

Continuous Evolution

We don’t just maintain — we evolve. Through agile methodologies, we deliver continuous improvements that keep PAE aligned with new regulations and emerging social needs.