Company that provides food and facilities management services. It operates in North America (the United States and Canada) and 20 other countries, including the United Kingdom, Germany, the Philippines, South Korea, Argentina, Chile, Mexico, Ireland, and Spain. It generates operating income of US $ 14.6 billion in 2017.
The catering service support system is a technological platform to support the business management of food service providers supplying prepared meals for companies.
The solution, which has an application (APP) designed for mobile devices, which is aimed at simplifying the user experience before and during their stay in the dining room. Additionally, it has functionalities to support the operation that allows organizing, presenting and promoting the company’s food offer.
The application allows you to select the main dishes and side dishes that the user is interested in. After selection, a QR code is generated that can be used later against a totem or self-service terminal, to pay for the service. This allows to avoid long and slow lines, increasing the effectiveness of the control and the user experience.
On the other hand, payment management is done very simply, using the most common digital media on the market from the APP.
Additionally, the catering APP allows the end user to rate the service, as well as to purchase other products that are available, for example, those found in the cafeteria.
The catering platform developed by Tecnova also has a back office module for the exclusive use of the food operator.
This module allows the company to define its menu offer and prices, differentiating values for conventions and guests. In addition, it is allowed to configure products in general, promotions or packages for sale.
Finally, for more administrative issues, it allows, among others, to configure the hours of operation of each premises, report to users the occupation of a dining room at all times and obtain online management reports of the information managed by the system.
If you want to know more about this success story or our experience providing services for this industry, contact us through our contact form.
The construction period was extended by 6 months and Agile Scrum methodology was used. In addition, leadership roles, architects, developers, graphic designers and QA analysts participated in the project.
On the technological side, it was built with Microsoft .NET / C #, SQL Server database and Microsoft Xamarin for the development of the Mobile application.
